HOW IT WORKS
Join RARJSM Rewards
Earn Points While You Shop
Level Up & Unlock More
Redeem & Enjoy Perks
VIP Tiers
Redeem Discount
General Terms
- Limit to one account per user.
- We suggest using the same email for reward points and order.
- Points are earned based on the total purchase amount after discounts and gift cards are applied, and before tax is applied.
- Points are not earned on returned products.
- RARJSM reserves the right to change or cancel the rewards program.
- Rewards points expire 1 year from the date they were earned—be sure to redeem them before they're gone. Please note that while your membership tier is permanent, your points do have an expiration date.
How do I join the Vettsy Rewards Program?
You can join by clicking the "JOIN NOW" button at the top of this page, or you can click the pink gift button on the left of the screen. It’s completely free to join!
How do I redeem my points?
Log in to your account and click on the "Ways to redeem" button. If you have enough points, you can click "Redeem" to exchange them for a cash coupon or a specific product. You will receive a unique code to use at checkout.
When will my points appear in my account?
Points for placing an order will appear in your account once your order status is "Paid" or "Fulfilled". Points for other activities (like following Instagram) are usually awarded immediately.
How do I redeem my points?
Log in to your account and click on the "Ways to redeem" button. If you have enough points, you can click "Redeem" to exchange them for a cash coupon or a specific product. You will receive a unique code to use at checkout.
Can I combine my reward points with other discount codes?
No. Per Shopify’s rules, only one discount code can be applied per checkout. You cannot combine a rewards coupon with other promotional codes.
Do my points expire?
Yes, points are valid for 12 months from the date they are earned. We will email you a reminder before they expire so you don't miss out!
What happens to my points if I return an order?
If you return an item or cancel an order, the points you earned from that purchase will be deducted from your balance.
I redeemed a coupon but didn’t use it. Is it lost?
Don't worry! If you redeemed a code but didn't use it at checkout, the code is still valid. You can find it again in the "Ways to redeem" panel.
Who should I contact if I have questions about my points?
Please contact our support team support@rarjsmnails.com. We will check your history and help you solve the issue.
